Log InOrdering Policies
Opening Order:
$300.00
Reorders:
$100.00
Net 30 Terms
If you are interested in Net 30 terms, please fill out the Net 30 application and return it to us for processing. We will notify you by email when you've been approved. Please note, your first order will be charged to your credit card.
Credit Card Terms
Please call us 800-835-9455 with the credit card you would like to use. We will keep it on file and use it for all of your future orders. If you prefer that we not keep your card on file, we will call you for a new card prior to shipping your order, however there will be a $5.00 convenience charge added to each order. It is our policy to charge your credit card when your order is ready to ship.
Freight:
We ship Spee-Dee (where available) and FedEx Ground.
Return Guidelines for Damaged/Defective Merchandise
Please be sure to open all boxes before calling in a claim as we recycle boxes and the numbers on the outside of the box may not match what's inside. You have 10 days to report your claims. If a photo of the damage is requested - please email to [email protected]. The items must be returned in their original inner boxes (with packing material) and packed in a sturdy outer box. When returning damaged items, wrap it in the same way as you received it. Please be sure and remove all price tags (if they've been priced). If items are returned to us that are priced or are not in their original packing, you will be charged a 20% restocking fee.